Video showing up as 960 x 720 insed of 1280 x 720

[brfkenworthy]

Today I received a video sample from a client downloaded from an FTP. I opened it up on an older iMac and it preview and played fine in quicktime and preview The dimensions are and should be 1280 × 720. The video is a .MOV file.

I transferred the video to my production computer, a bran new top of the line iMac, and it shows up as 960 x 720 in Quicklime, Preview and Premiere CS5.5. The video of course appears squished and awkward looking. Thinking that something went wrong when I transferred the video I downloaded the video again via the production computer from the clients FTP. Once again the video shows up as 960 x 720 instead of 1280 × 720 in Quicklime, Preview and Premiere but yet when I Get Info it says the dimensions are 1280 × 720.

This problem does not occur just on the production iMac. I opened the .MOV file up on my MacBook and another coworkers computer and it always shows up as 960 x 720 but lists the dimensions as 1280 × 720 under Get Info.

I have been working with video for the last four years and have never ran into this problem. Has anyone ever encountered this? If so what was your solution?

The only thing I can think is that something went wrong with the Metadata when rendered/converted by the client or it has a bad codec. It is really weird as it plays just fine on the older iMac.

I should also note that someone has already done some editing and the file is not a .MOV.

I am baffled. Help!

Image here

Thanks,

Bret Kenworthy

[kyrgr]

Don't know much about video codecs but this smells
non-square pixels in original stream so you're looking
for any settings resembling to aspect ratio or something.
Sorry i can't be of much help.

[scrimski]

It's an older HD format using non-square pixels, DVCPRO HD or the like. Use an pixel aspect ratio of 1,33 when processing or re-encode to square pixels at 1280*720.

[brfkenworthy]

It's an older HD format using non-square pixels, DVCPRO HD or the like. Use an spect ratio of 1,33 when processing or re-encode to square pixels at 1280*720.

So there is a fix to this on my end? Or is this something the client has to fix with the RAW footage? Can I do this in Premiere or Media Encoder? When I bring it into Premiere CS5.5 the setting read for the video as 960 x 720 at 29.97 fps. So I think regardless what I would do it would always render out the same.

[scrimski]

Don't know about premiere, but I think there has to be some way to get nonesquare pixels working and rendered out a square pixels.

[brfkenworthy]

Problem was fixed by client. They rendered the video out with a newer codec.

Thanks for all the help!

[Gravy]

Problem was fixed by client. They rendered the video out with a newer codec.

Thanks for all the help!

For future reference, the codec wasn't the issue. It's just interpreting the footage at the correct aspect ratio.

In premiere it's right click then something like footage properties or interpret footage. You would probably also need to set it up to dvcpro anamorphic in the project settings.